24/7 AI-Powered Maintenance Dispatch📱 100% Mobile Optimized
Stop answering
2 AM calls.
Traditional call centers just take messages. PropDispatch takes action. Our AI talks with tenants in real time, identifies true emergencies, creates structured tickets, and routes the right vendor based on your rules.
✨ Try the full experience: Call (888) 720-7190 (ext. 0000) to experience our AI voice, SMS photo uploads, and vendor ETAs. No credit card required.
Paid customers get a dedicated local phone number (no extensions required).
PropDispatch AI
00:42Tenant (Audio & Photo)
PropDispatch AI
Emergency Ticket Created
Vendor dispatched • PM Notified
Works perfectly alongside the platforms you already use
AppFolio
Buildium
Yardi
RentManager
Purpose-Built for Property ManagersWe felt your pain.
We felt your pain.
So we built the cure.
After countless conversations with property managers, we realized everyone shared the exact same frustrations. We designed PropDispatch from the ground up to cure those headaches—no legacy software, no clunky call centers, just a purpose-built solution that actually works.
Call Centers Just "Take Messages"
Human answering services cost a fortune per minute, only to wake you up anyway because they aren't authorized or equipped to actually dispatch your vendors. Our AI handles the entire dispatch end-to-end based on your rules.
The Dreaded 2 AM Wake-Up
Nothing is worse than being woken up at 2 AM for a "flooding emergency" that turns out to be a dripping faucet. Our AI strictly triages issues, requests photos, and only escalates true P1 emergencies.
Flying Blind Without Context
Legacy software rarely supports SMS media. Our AI texts tenants a secure link during the call to upload photos or videos of the damage, giving you and your vendors visual proof before anyone rolls a truck.
Unpredictable Per-Minute Fees
Tired of getting a $1,200 bill during a stormy month because call volume spiked? We offer flat-rate pricing based on your door count, so your costs remain totally predictable no matter how bad the weather gets.
App Download Fatigue
Vendors and tenants hate downloading another app and forgetting their passwords. PropDispatch communicates with tenants through our AI voice assistant and with vendors via SMS magic links, ensuring 100% adoption with zero friction.
Chained to the Desk
Property managers shouldn't be tied to their computers to handle an emergency. Our 100% mobile-friendly platform lets you manage rules, monitor live calls, and override dispatches directly from your cell phone, from anywhere in the world.
How it works in 3 steps
No complicated onboarding, no apps for anyone to download, and no training for your vendors. Everything works flawlessly via SMS and mobile web. It just works.
Step 01
We give you a local number
Forward your existing after-hours line to it, or give it directly to your tenants. Setup takes 2 minutes.
Step 02
Tenants call or text
Our AI instantly answers 24/7. It converses naturally to diagnose the exact problem and urgency.
Step 03
Vendors routed (on your terms)
The AI texts the right vendor instantly—or queues it for your approval based on your rules. You wake up to a resolved ticket.
0 sec
Hold Time
vs. 10+ min with human call centers
100%
Answer Rate
Zero busy signals, even during city-wide freezes or floods
$1.25
Starting Price Per Door
No per-minute fees, total predictability
Platform Capabilities
Your 24/7 AI maintenance dispatcher.
Everything you need to put your entire maintenance intake on autopilot—day or night.
Dedicated AI Phone Number
Choose a local area code. Route your existing after-hours hotline, or give tenants this number directly. 24/7 ultra-realistic AI voice answers every call.
Built for Scattered Portfolios
Whether you manage 50 single-family rentals or a dozen duplexes across the city, track every maintenance ticket from one simple dashboard.
24/7 Escalation Engine
If a vendor ignores a critical emergency text for 15 minutes, the AI automatically escalates to the backup vendor or wakes up the property manager.
Bulletproof Audit Trails
Every call is recorded, transcribed, and timestamped. Get undeniable proof of every tenant interaction to protect your team from disputes.
Zero Friction — No App Required
Unlike apartment complexes that force tenants to download clunky portals, your tenants just call or text a local phone number.
Visual Proof: Before & After
Tenants text a photo of the issue. Vendors text a photo of the fix. You simply review the images to verify the job was done right. 100% automated.
Dynamic Priority Engine
Understands urgency at a human level. A dripping faucet is Standard — wait for morning. A burst pipe at 2 AM is an Emergency — dispatch immediately.
Seamless Phone Integration
Integrates perfectly with your existing phone system (RingCentral, Dialpad, etc.). Just forward your current maintenance line directly to your new AI.
Real-Time PM Dashboard
Wake up, grab a coffee, and review a clean dashboard of resolved tickets. Not a voicemail box full of panicked tenants.
24/7 AI Assistant
Never Wait on Hold Again. Get instant, step-by-step guidance 24/7. Your built-in AI Support Assistant knows everything about the platform and is always ready to help you onboard, configure routing rules, or troubleshoot in seconds.
Zero-Friction Migration
Migrate in Minutes, Not Months. Export your data from your old software and upload it via CSV into PropDispatch. Our system instantly maps your properties and vendors so you can go live today.
Built-In ROI Calculator
Prove your savings instantly. Our dynamic dashboard tracks exactly how much money and manual labor you save every month by preventing unnecessary vendor roll-outs.
Safety & Liability First
Total Trust & Control.
We know that "AI hesitation" is real. If an AI fails during a flood, you are liable. Here is how our Escalation Fail-Safes guarantee you are always protected.
Will it dispatch vendors without my approval?
No. You have total control. You can set rules that say: 'Automatically dispatch for plumbing emergencies, but hold roofing issues for my approval.' If the AI isn't sure, it pauses and waits for you to approve or deny the dispatch.
Will this mishandle real emergencies?
PropDispatch is equipped with a 24/7 Escalation Engine. If a tenant reports a burst pipe, the AI immediately flags it as critical and texts the primary plumber. If they don't accept the job within a set time, it automatically escalates to the backup plumber, and eventually texts and emails you.
What happens if the AI gets confused?
Our AI is incredibly smart, but if a tenant is screaming, has a heavy accent, or a terrible connection, the AI gracefully handles it, creates a ticket with whatever information it can collect, and immediately flags the ticket for a human review.
Calculate Your ROI
Drag the sliders below to plug in your exact numbers and see how much time and money automation will save your team.
300 doors
60 calls / mo
30 mins
$35 / hr
Time Reclaimed
30 hours / mo
Value of Property Manager time saved$1,050
Total Monthly Savings
$1,050
Transparent, Scalable Pricing.
Built for property managers who need reliable, professional-grade automation.
Pro
Perfect for property managers looking for reliable, professional-grade automation.
$1.25
per door / month
Minimum Commit: $99 / month
Included Core Features:
- 24/7 AI Voice English Answering & Dispatch*
- Human-Like Conversational AI Voice
- Automated Vendor Dispatch via SMS
- Customizable White-Labeled SMS Templates
- 24/7 Escalation Engine (Routes to backup vendors & PM)
- Custom Vendor Routing Rules
- Before & after visual proof (MMS)
- Emergency/Urgent/Standard priority engine
- 911 Liability Protection
- SMS magic links for job acceptance
- No app required for PMs, vendors, or tenants
- Real-time PM Dashboard
- Unlimited Ticket History & Audit Trail
- Unlimited Manual Ticket Creation
- Multi-property Support
- Email Notifications
- 1 Dedicated Local AI Phone Number
- Standard Email Support
PREMIUM
Enterprise
The ultimate luxury tenant experience for diverse or corporate operations.
$1.75
per door / month
Minimum Commit: $199 / month
- Everything in Pro, plus:
- Multi-Lingual AI Voice (Spanish, French, Mandarin, & more)
- Tenants receive SMS updates in their spoken language
- White-Labeled AI Web Chat for Your Website
- Unlimited Web AI Dispatcher Tickets
- Priority Email Support (with Phone Callback if needed)
Fair Use Policy:
All plans include a generous monthly allowance of AI Voice calls matching your active door count (minimum 80 calls for Pro, 115 for Enterprise). Additional calls are simply $0.50 each. Pro and Enterprise plans include unlimited manual ticket creation. Enterprise customers also enjoy unlimited Web AI Dispatcher tickets.
Frequently Asked Questions
Everything you need to know about getting started.
Yes, absolutely! PropDispatch AI is designed specifically for mixed portfolios. You can manage your apartments, single-family homes, and commercial properties from one unified dashboard. Furthermore, our dynamic routing engine allows you to map specific vendors to specific properties—so the plumber for your shopping complex is completely different from the plumber for your residential units. Every assigned vendor receives instant, real-time SMS notifications the second an emergency occurs.
Our AI is powered by state-of-the-art voice models designed to handle heavy accents, background noise, and bad connections flawlessly. If it ever encounters an issue it truly cannot understand, it gracefully falls back to sending an SMS link or routing to your human backup.
Vendors receive a standardized, branded SMS with the exact property address, unit number, tenant issue, and a secure link to accept the job. You can also have them save your dedicated AI number in their phones in advance.
Yes. In fact, it's better. Our AI instantly logs perfect transcripts, timestamps, and audio recordings for every single call. This gives you a flawless, unalterable audit trail for liability protection—something traditional human call centers struggle to provide accurately.
We provision a dedicated local phone number in your area code instantly upon or during signup. You can either forward your existing after-hours hotline to this new number, or give the new number directly to your tenants to call/text.
Yes! If you already have a dedicated maintenance line that all your tenants know, we can seamlessly port that number over to our system so you don't have to change anything.
Setup takes about 5 minutes. You simply upload a CSV of your current properties, tenants, and vendors. Then you configure your custom routing rules (e.g., 'send plumbing emergencies to Bob'), and your AI dispatcher is live.
There are no sudden cut-offs or hidden overage fees. Your flat rate simply adjusts automatically at the start of your next billing cycle based on the active units in your dashboard.
We work perfectly alongside any PM software! Because we use a simple CSV upload to sync your tenant and vendor lists, you don't have to deal with complicated API setups or legacy software fees. You keep using your existing software for accounting, and use PropDispatch for 24/7 autonomous maintenance.
No! PropDispatch is a fully responsive web application. You get the full power of a desktop command center directly in your mobile browser, saving you time and device storage. Your tenants and vendors don't need to download anything either—everything works flawlessly via SMS and mobile web.
Ready to stop losing sleep?
Join property managers who have eliminated after-hours chaos. Your AI dispatcher is ready in minutes—not months.
✨ Try the full experience: Call (888) 720-7190 (ext. 0000) to experience our AI voice, SMS photo uploads, and vendor ETAs. No credit card required.
Paid customers get a dedicated local phone number (no extensions required).