24/7 AI-Powered Maintenance Dispatch🛡️ Battle-Tested on 500+ Unit Portfolios
Stop answering
2 AM calls.
Traditional call centers just take messages. PropDispatch takes action. Our AI talks with tenants in real time, identifies true emergencies, creates structured tickets, and routes the right vendor based on your rules.
✨ Try the full experience: Call (888) 720-7190 ext. 0000 to experience our AI voice, SMS photo uploads, tenant scheduling, and automated invoicing. No credit card required.
Paid customers get a dedicated local phone number (no extensions required).
Battle-Tested in Real Hurricane Emergencies
Play Real Unscripted Call (1:04)0:00 / 1:04
* Privacy Note: Company names, tenant names, phone numbers & street addresses are intentionally replaced with a gentle chime (🔔) for privacy.
EXTERIOR: Fallen Tree on Roof
INTERIOR: Hole Inside Home
EXTERIOR: Crushed Roof & Yard
"The tree fell on my house... It has put a hole on the inside of the home, and it damaged all my stuff that I had here." — [AI sends SMS photo link & dispatches emergency crew]
Works perfectly alongside the platforms you already use
AppFolio
Buildium
Yardi
RentManager
Battle-Tested in Real Emergencies
When a Hurricane Hit, PropDispatch Handled Every Emergency.
Real unscripted tenant calls, real SMS damage photos, and real autonomous vendor dispatches from a 500+ unit portfolio during a regional hurricane surge—with zero busy signals and zero mobile apps required.
🚨 P1 Emergency🛠️ Trade: Structural / Tree & Roof
Massive Fallen Tree Punches Hole Through Roof & Interior Ceiling
TENANT SMS PHOTO #1: EXTERIOR
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Massive hurricane-downed tree limbs crushed across the brick home’s roof overhang and patio.
TENANT SMS PHOTO #2: INTERIOR
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Hole punched through the interior ceiling exposing wooden rafters, insulation, and daylight.
TENANT SMS PHOTO #3: WIDE VIEW
Enlarge
Wide exterior view showing the fallen oak tree across the roof, crushed gutter, and debris.
Autonomous Resolution: When a huge oak tree crashed onto a brick home during the hurricane, Kathy calmly asked follow-up questions to uncover that the tree had punched a hole right through the interior ceiling and damaged the tenant’s belongings—then immediately texted a photo upload link and dispatched emergency crews.
AI Triage
SMS Photo
Vendor Dispatched
Invoiced
Play Real Call Recording (1:04)0:00 / 1:04
* Privacy Note: Company names, tenant names, phone numbers & street addresses are intentionally replaced with a gentle chime (🔔) for privacy.
Full Call Transcript (Unscripted)
[AI Dispatcher — Kathy]:Hi, this is Kathy with 🔔 Redacted for Privacy. For medical or fire emergencies, call 911. Otherwise, please describe your maintenance issue. Por favor, describa su problema de mantenimiento.
[Tenant]:The tree fell on my house.
[AI Dispatcher — Kathy]:Is there any other damage related to the fallen tree?
[Tenant]:Yes, it has put a hole on the inside of the home. And it damaged all my stuff that I had here.
[AI Dispatcher — Kathy]:Please provide your full name.
[Tenant]:🔔 Redacted for Privacy
[AI Dispatcher — Kathy]:I have your number as 🔔 Redacted for Privacy. Is that a good number to text you at?
[Tenant]:Yes.
[AI Dispatcher — Kathy]:Please tell me your full property address and your unit number if you have one.
[Tenant]:🔔 Redacted for Privacy
[AI Dispatcher — Kathy]:Please let me know if there are any pets on the property.
[Tenant]:No. No pets.
[AI Dispatcher — Kathy]:One moment, please... Your ticket is created. Please upload photos using the link I just texted you, and a vendor will be in touch shortly. Thank you. Goodbye.
Purpose-Built for Property ManagersWe felt your pain.
We felt your pain.
So we built the cure.
After countless conversations with property managers, we realized everyone shared the exact same frustrations. We designed PropDispatch from the ground up to cure those headaches—no legacy software, no clunky call centers, just a purpose-built solution that actually works.
Call Centers Just "Take Messages"
Human answering services cost a fortune per minute, only to wake you up anyway because they aren't authorized or equipped to actually dispatch your vendors. Our AI handles the entire dispatch end-to-end based on your rules.
The Dreaded 2 AM Wake-Up
Nothing is worse than being woken up at 2 AM for a "flooding emergency" that turns out to be a dripping faucet. Our AI strictly triages issues, requests photos, and only escalates true P1 emergencies.
Flying Blind Without Context
Legacy software rarely supports SMS media. Our AI texts tenants a secure link during the call to upload photos or videos of the damage, giving you and your vendors visual proof before anyone rolls a truck.
Unpredictable Per-Minute Fees
Tired of getting a $1,200 bill during a stormy month because call volume spiked? We offer flat-rate pricing based on your door count, so your costs remain totally predictable no matter how bad the weather gets.
App Download Fatigue
Vendors and tenants hate downloading another app and forgetting their passwords. PropDispatch communicates with tenants through our AI voice assistant and with vendors via SMS magic links, ensuring 100% adoption with zero friction.
Chained to the Desk
Property managers shouldn't be tied to their computers to handle an emergency. Our 100% mobile-friendly platform lets you manage rules, monitor live calls, and override dispatches directly from your cell phone, from anywhere in the world.
How it works in 3 steps
No complicated onboarding, no apps for anyone to download, and no training for your vendors. Everything works flawlessly via SMS and mobile web. It just works.
Step 01
We give you a local number
Forward your existing after-hours line to it, or give it directly to your tenants. Setup takes 2 minutes.
Step 02
Tenants call or text
Our AI instantly answers 24/7. It converses naturally to diagnose the problem, collect photos, and secure the tenant's availability.
Step 03
Vendors routed (on your terms)
The AI texts the right vendor instantly—or queues it for your approval based on your rules. You wake up to a resolved ticket.
0 sec
Hold Time
vs. 10+ min with human call centers
100%
Answer Rate
Zero busy signals, even during city-wide freezes or floods
$1.25
Starting Price Per Door
No per-minute fees, total predictability
Platform Capabilities
Your 24/7 AI maintenance dispatcher.
Everything you need to put your entire maintenance intake on autopilot—day or night.
Dedicated AI Phone Number
Choose a local area code. Route your existing after-hours hotline, or give tenants this number directly. 24/7 ultra-realistic AI voice answers every call.
Built for Scattered Portfolios
Whether you manage 50 single-family rentals or a dozen duplexes across the city, track every maintenance ticket from one simple dashboard.
24/7 Escalation Engine
If a vendor ignores a critical emergency text for 15 minutes, the AI automatically escalates to the backup vendor or wakes up the property manager.
Bulletproof Audit Trails
Every call is recorded, transcribed, and timestamped. Get undeniable proof of every tenant interaction to protect your team from disputes.
Zero Friction — No App Required
Unlike apartment complexes that force tenants to download clunky portals, your tenants just call or text a local phone number.
Visual Proof & Smart Scheduling
Tenants text photos of the issue and their availability. The AI forwards this directly to your vendor, eliminating phone tag. Vendors text a photo of the fix. 100% automated.
Dynamic Priority Engine
Understands urgency at a human level. A dripping faucet is Standard — wait for morning. A burst pipe at 2 AM is an Emergency — dispatch immediately.
Seamless Phone Integration
Integrates perfectly with your existing phone system (RingCentral, Dialpad, etc.). Just forward your current maintenance line directly to your new AI.
Real-Time PM Dashboard
Wake up, grab a coffee, and review a clean dashboard of resolved tickets. Not a voicemail box full of panicked tenants.
24/7 AI Assistant
Never Wait on Hold Again. Get instant, step-by-step guidance 24/7. Your built-in AI Support Assistant knows everything about the platform and is always ready to help you onboard, configure routing rules, or troubleshoot in seconds.
Zero-Friction Migration
Migrate in Minutes, Not Months. Export your data from your old software and upload it via CSV into PropDispatch. Our system instantly maps your properties and vendors so you can go live today.
Zero-Chase Invoicing
Once the vendor completes the repair, PropDispatch automatically texts them a secure link to upload their invoice. You wake up, review the photos, and click approve. No more chasing plumbers for paperwork.
Safety & Liability First
Total Trust & Control.
We know that "AI hesitation" is real. If an AI fails during a flood, you are liable. Here is how our Escalation Fail-Safes guarantee you are always protected.
Will it dispatch vendors without my approval?
No. You have total control. You can set rules that say: 'Automatically dispatch for plumbing emergencies, but hold roofing issues for my approval.' If the AI isn't sure, it pauses and waits for you to approve or deny the dispatch.
Will this mishandle real emergencies?
PropDispatch is equipped with a 24/7 Escalation Engine. If a tenant reports a burst pipe, the AI immediately flags it as critical and texts the primary plumber. If they don't accept the job within a set time, it automatically escalates to the backup plumber, and eventually texts and emails you.
What happens if the AI gets confused?
Our AI is incredibly smart, but if a tenant is screaming, has a heavy accent, or a terrible connection, the AI gracefully handles it, creates a ticket with whatever information it can collect, and immediately flags the ticket for a human review.
Calculate Your ROI
Drag the sliders below to plug in your exact numbers and see how much time and money automation will save your team.
300 doors
60 calls / mo
30 mins
$35 / hr
Time Reclaimed
30 hours / mo
Value of Property Manager time saved$1,050
Total Monthly Savings
$1,050
Transparent, Scalable Pricing.
Built for property managers who need reliable, 24/7 autonomous dispatch without per-minute answering service fees.
14-Day Free TrialZero Per-Minute FeesMonth-to-Month — Cancel Anytime
Want to hear the AI before starting a trial? Call our live demo: (888) 720-7190 ext. 0000
MOST POPULAR
Pro
Perfect for property managers looking for reliable, 24/7 autonomous maintenance dispatch.
$1.25per door / month
Minimum $99 / month — covers your first 80 doors
Included Core Features:
- 24/7 First-Ring AI Voice Answering & Dispatch*
- 1 Dedicated Local or Toll-Free AI Phone Number Included
- Custom AI Greeting & White-Labeled SMS Templates
- Zero-Login Tenant SMS Camera Links (Before & After MMS Photos)
- Automated SMS Vendor Dispatch & One-Tap Magic Links
- 24/7 Escalation Engine (Auto-routes to backup vendors & PM)
- Custom Property & Trade Routing Rules (HVAC, Plumbing, Roof, etc.)
- 911 Life-Safety & Liability Protection (Fire, Gas, Power Lines)
- Real-Time PM Dashboard, Full Call Recordings & Audit Trail
- Unlimited Manual Ticket Creation & Multi-Property Support
- Works Alongside AppFolio, Buildium & RentVine (Zero App Downloads)
- Dedicated Email Support
MULTILINGUAL + WEB CHAT
Enterprise
For portfolios needing Multilingual (Spanish & 30+ languages) AI, 24/7 Web Chat & White-Glove setup.
$1.75per door / month
Minimum $199 / month — covers your first 115 doors
Everything in Pro, plus:
- Multilingual AI Voice Triage (Spanish, French, Mandarin & 30+ languages)
- Automatic Multilingual SMS Updates (Sent in the tenant’s spoken language)
- 24/7 White-Labeled AI Web Chat Widget for Your Website
- Unlimited Web AI Dispatcher Tickets
- Done-For-You White-Glove Setup (We configure your properties & routing rules)
- Priority Email & Phone Support
Traditional Call Center
$1.50 – $2.50 / minute
Bills you for hold times & chatty callers, only takes a message, and still wakes up your on-call tech at 2 AM.
In-House On-Call Rotation
Staff Burnout & Overtime
Waking up leasing managers or techs for non-emergencies leads to costly turnover and missed calls.
PropDispatch AI
$1.25 / door flat
Answers on the first ring, captures SMS damage photos, and dispatches your vendor automatically while you sleep.
Fair Use Policy:
All plans include a generous monthly allowance of AI Voice calls matching your active door count (minimum 80 calls for Pro, 115 for Enterprise). Additional calls are simply $0.50 each. Pro and Enterprise plans include unlimited manual ticket creation. Enterprise customers also enjoy unlimited Web AI Dispatcher tickets.
Frequently Asked Questions
Everything you need to know about getting started.
Yes, absolutely! PropDispatch AI is designed specifically for mixed portfolios. You can manage your apartments, single-family homes, and commercial properties from one unified dashboard. Furthermore, our dynamic routing engine allows you to map specific vendors to specific properties—so the plumber for your shopping complex is completely different from the plumber for your residential units. Every assigned vendor receives instant, real-time SMS notifications the second an emergency occurs.
Our AI is powered by state-of-the-art voice models designed to handle heavy accents, background noise, and bad connections flawlessly. If it ever encounters an issue it truly cannot understand, it gracefully falls back to sending an SMS link or routing to your human backup.
Vendors receive a standardized, branded SMS with the exact property address, unit number, tenant issue, and a secure link to accept the job. You can also have them save your dedicated AI number in their phones in advance.
Yes. In fact, it's better. Our AI instantly logs perfect transcripts, timestamps, and audio recordings for every single call. This gives you a flawless, unalterable audit trail for liability protection—something traditional human call centers struggle to provide accurately.
We provision a dedicated local phone number in your area code instantly upon or during signup. You can either forward your existing after-hours hotline to this new number, or give the new number directly to your tenants to call/text.
Yes! If you already have a dedicated maintenance line that all your tenants know, we can seamlessly port that number over to our system so you don't have to change anything.
Setup takes about 5 minutes. You simply upload a CSV of your current properties, tenants, and vendors. Then you configure your custom routing rules (e.g., 'send plumbing emergencies to Bob'), and your AI dispatcher is live.
There are no sudden cut-offs or hidden overage fees. Your flat rate simply adjusts automatically at the start of your next billing cycle based on the active units in your dashboard.
We work perfectly alongside any PM software! Because we use a simple CSV upload to sync your tenant and vendor lists, you don't have to deal with complicated API setups or legacy software fees. You keep using your existing software for accounting, and use PropDispatch for 24/7 autonomous maintenance.
No! PropDispatch is a fully responsive web application. You get the full power of a desktop command center directly in your mobile browser, saving you time and device storage. Your tenants and vendors don't need to download anything either—everything works flawlessly via SMS and mobile web.
Ready to stop losing sleep?
Join property managers who have eliminated after-hours chaos. Your AI dispatcher is ready in minutes—not months.
✨ Try the full experience: Call (888) 720-7190 ext. 0000 to experience our AI voice, SMS photo uploads, tenant scheduling, and automated invoicing. No credit card required.
Paid customers get a dedicated local phone number (no extensions required).