Every feature was built to eliminate a specific, painful moment in a property manager's day. Here's exactly what's inside.
Select a local area code that your tenants recognize. Route your existing after-hours hotline to our AI, or simply give this number directly to tenants on their lease or your website. Either way, every call is answered in under a second, 24 hours a day.
Dispatching a vendor is only step one. Our background escalation engine monitors every open emergency ticket in real-time. If a vendor ignores the dispatch SMS for 15 minutes, the engine automatically escalates to your backup vendor list or sends an emergency alert to the property manager.
When a tenant reports a fire, active gas leak, or medical emergency, the AI immediately breaks script and instructs the tenant to call 911. This is non-negotiable behavior — it cannot be disabled — and it protects your company from significant legal liability.
The biggest barrier to adoption is asking tenants and vendors to download something new. We eliminate that completely. Tenants interact via their existing phone or SMS. Vendors receive a magic link via text that opens a mobile-web page where they accept or decline a job with one tap.
When tenants upload photo evidence of a maintenance issue, our AI Vision moderation shield reviews the image before it is stored. Inappropriate, illegal, or completely unrelated images are rejected in real-time, protecting your platform and your database from abuse.
Protect your business by providing equal maintenance service to non-English speakers. Our AI fluently converses in Spanish, French, Mandarin, and 30+ languages—completely eliminating the need to hire expensive bilingual staff or third-party translation services.
As a bonus channel, we provide an embeddable web chat widget that can be placed directly on your property management website. The same AI Dispatcher, the same ticket creation, the same escalation logic — just accessible via your website instead of the phone.
Not all maintenance issues are created equal. Our AI has been trained on thousands of property maintenance scenarios and understands severity at a human level. A dripping kitchen faucet is a Standard issue — it waits until Monday morning. A burst pipe flooding an apartment at 2 AM is an Emergency — dispatch in seconds.
Total control over who gets the call. Automatically route your trusted plumber for high-priority emergencies (P1/P2), while sending minor leaks (P3) straight to your in-house handyman. Never let a ticket slip through the cracks by setting up global "catch-all" backup plans.
Your morning no longer starts with 14 voicemails. The PropDispatch dashboard gives you a clean, real-time view of every open ticket, every dispatched vendor, every escalation, and every resolved issue. Filter by property, priority, or status in seconds.
Once the vendor completes the repair, PropDispatch automatically texts them a secure link to upload their invoice. You wake up, review the photos, and click approve. No more chasing plumbers for paperwork.
Join property managers who have eliminated after-hours chaos. Your AI dispatcher is ready in minutes—not months.
✨ Try the full experience: Call (888) 720-7190 ext. 0000 to experience our AI voice, SMS photo uploads, tenant scheduling, and automated invoicing. No credit card required.
Paid customers get a dedicated local phone number (no extensions required).