Works Alongside AppFolio

24/7 First-Ring AI Maintenance Dispatch for AppFolio Portfolios.

Running residential, multi-family apartment, student housing, or commercial properties on AppFolio? Plug Kathy into your maintenance phone line for $1.25/door/month to answer every tenant call on the first ring, capture SMS damage photos, and dispatch your in-house techs or external contractors automatically.

Start 14-Day Free Trial (Free Done-For-You Setup)Call Kathy Live: (888) 720-7190 (ext. 0000)

Flat $1.25/door/month (Pro) • Zero per-minute fees • No credit card required to start trial

First-Ring Phone Answering When Tenants Call Instead of Using the Portal

When water is pouring through a ceiling at 1:30 AM, tenants do not log into an app—they call your phone number. Kathy answers on the first ring and texts a 1-tap camera link while they are still on the phone.

Matches by Complex or Shopping Center Name + Unit/Suite #

Whether a caller says "Oakridge Apartments, Unit 204" or "Westgate Shopping Center, Suite 104", PropDispatch matches your AppFolio property and preserves the exact Unit, Suite, or Bay label.

Built-In Section 8 (P4), Rent Ready (P5) & Custom HOA Priority Queues

Give your maintenance coordinators dedicated SLA timers and 1-click queue filters for HUD Section 8 re-inspections, vacant make-ready turnovers, and HOA or City Code violations.

AppFolio + Call Center vs. AppFolio + PropDispatch.ai

Capability	AppFolio + Legacy Call Center	PropDispatch.ai ($1.25/Door)
Pricing Model	$1.50 – $2.50/min + holiday & overage fees	$1.25/door/month flat (Pro) / $1.75 (Enterprise)
Storm Surge Capacity (50+ Simultaneous Calls)	Long hold times & busy signals	Instant 1st-ring pickup on every call simultaneously
30+ Spoken Languages + English Translation	Extra bilingual operator fees	30+ languages + automatic English dashboard & SMS translation
Post-Completion Tenant Satisfaction Survey	None	3-Question SMS Survey + Live Vendor Star Scorecards

How Setup & Daily Operations Work

1. Keep AppFolio for Accounting & Leases

Zero changes to your AppFolio database. Import your property and vendor list in 60 seconds (or use our Free White-Glove Setup).

2. Autonomous 24/7 or After-Hours Dispatch

Set rules per property, portfolio, trade, and priority (P1–P6+) to auto-dispatch 24/7 or hold daytime calls during office hours and auto-dispatch nights, weekends, and holidays.

3. Export Approved Invoices & 1-Page Owner PDF Reports

Every completed job produces mandatory "After" photos, side-by-side Approved Estimate vs. Final Invoice tracking, and a 1-Click Owner PDF Report ready for AppFolio.

Frequently Asked Questions (AppFolio)

Can we use PropDispatch only for after-hours, weekends, and holidays with AppFolio?

Yes! You can forward your maintenance line after hours, or forward 24/7 and set your Routing Rules to "After-Hours, Weekends & Closed Holidays Only" so daytime calls are held for your office team while nights, weekends, and federal/custom holidays auto-dispatch.

Battle-Tested in Real Emergencies

When a Hurricane Hit, PropDispatch Handled Every Emergency.

Real unscripted tenant calls, real SMS damage photos, and real autonomous vendor dispatches from a 500+ unit portfolio during a regional hurricane surge—with zero busy signals and zero mobile apps required.

🚨 P1 Emergency🛠️ Trade: Structural / Tree & Roof

Massive Fallen Tree Punches Hole Through Roof & Interior Ceiling

Massive hurricane-downed tree limbs crushed across the brick home’s roof overhang and patio.

TENANT SMS PHOTO #1: EXTERIOR

Enlarge

Massive hurricane-downed tree limbs crushed across the brick home’s roof overhang and patio.

Hole punched through the interior ceiling exposing wooden rafters, insulation, and daylight.

TENANT SMS PHOTO #2: INTERIOR

Enlarge

Hole punched through the interior ceiling exposing wooden rafters, insulation, and daylight.

Wide exterior view showing the fallen oak tree across the roof, crushed gutter, and debris.

TENANT SMS PHOTO #3: WIDE VIEW

Enlarge

Wide exterior view showing the fallen oak tree across the roof, crushed gutter, and debris.

Autonomous Resolution: When a huge oak tree crashed onto a brick home during the hurricane, Kathy calmly asked follow-up questions to uncover that the tree had punched a hole right through the interior ceiling and damaged the tenant’s belongings—then immediately texted a photo upload link and dispatched emergency crews.

AI Answered

SMS Photo

Vendor Dispatched

Invoiced

Play Real Call Recording (1:04)0:00 / 1:04

* Privacy Note: Company names, tenant names, phone numbers & street addresses are intentionally replaced with a gentle chime (🔔) for privacy.

Full Call Transcript (Unscripted)

[AI Dispatcher — Kathy]:Hi, this is Kathy with 🔔 Redacted for Privacy. For medical or fire emergencies, call 911. Otherwise, please describe your maintenance issue. Por favor, describa su problema de mantenimiento.

[Tenant]:The tree fell on my house.

[AI Dispatcher — Kathy]:Is there any other damage related to the fallen tree?

[Tenant]:Yes, it has put a hole on the inside of the home. And it damaged all my stuff that I had here.

[AI Dispatcher — Kathy]:Please provide your full name.

[Tenant]:🔔 Redacted for Privacy

[AI Dispatcher — Kathy]:I have your number as 🔔 Redacted for Privacy. Is that a good number to text you at?

[Tenant]:Yes.

[AI Dispatcher — Kathy]:Please tell me your full property address and your unit number if you have one.

[Tenant]:🔔 Redacted for Privacy

[AI Dispatcher — Kathy]:Please let me know if there are any pets on the property.

[Tenant]:No. No pets.

[AI Dispatcher — Kathy]:One moment, please... Your ticket is created. Please upload photos using the link I just texted you, and a vendor will be in touch shortly. Thank you. Goodbye.

📞 Live Demo:(888) 720-7190ext. 0000

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PMS Integrations & Comparisons

Free Checklists & Property Types

Popular Maintenance Guides

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Ready to stop losing sleep?

Join property managers who have eliminated after-hours chaos. Your AI dispatcher is ready in minutes—not months.

Start Your Free Trial

✨ Try the full experience: Call (888) 720-7190 ext. 0000 to experience our AI voice, SMS photo uploads, tenant scheduling, and automated invoicing.

Paid customers get a dedicated local phone number (no extensions required).

24/7 First-Ring AI Maintenance Dispatch for AppFolio Portfolios.

Flat $1.25/door/month (Pro) • Zero per-minute fees • No credit card required to start trial

Capability

AppFolio + Legacy Call Center

PropDispatch.ai ($1.25/Door)

Pricing Model

$1.50 – $2.50/min + holiday & overage fees

$1.25/door/month flat (Pro) / $1.75 (Enterprise)

Storm Surge Capacity (50+ Simultaneous Calls)

Long hold times & busy signals

Instant 1st-ring pickup on every call simultaneously

30+ Spoken Languages + English Translation

Extra bilingual operator fees

30+ languages + automatic English dashboard & SMS translation

Post-Completion Tenant Satisfaction Survey

None

3-Question SMS Survey + Live Vendor Star Scorecards

How Setup & Daily Operations Work

1. Keep AppFolio for Accounting & Leases

Zero changes to your AppFolio database. Import your property and vendor list in 60 seconds (or use our Free White-Glove Setup).

2. Autonomous 24/7 or After-Hours Dispatch

Set rules per property, portfolio, trade, and priority (P1–P6+) to auto-dispatch 24/7 or hold daytime calls during office hours and auto-dispatch nights, weekends, and holidays.

3. Export Approved Invoices & 1-Page Owner PDF Reports

Every completed job produces mandatory "After" photos, side-by-side Approved Estimate vs. Final Invoice tracking, and a 1-Click Owner PDF Report ready for AppFolio.

Frequently Asked Questions (AppFolio)

Can we use PropDispatch only for after-hours, weekends, and holidays with AppFolio?

Ready to stop losing sleep?

Join property managers who have eliminated after-hours chaos. Your AI dispatcher is ready in minutes—not months.

✨ Try the full experience: Call (888) 720-7190 ext. 0000 to experience our AI voice, SMS photo uploads, tenant scheduling, and automated invoicing.

Paid customers get a dedicated local phone number (no extensions required).