Works Alongside Yardi
24/7 Autonomous AI Maintenance Dispatch for Yardi Portfolios.
Keep Yardi Breeze or Yardi Voyager as your accounting and lease engine while plugging Kathy into your maintenance phone line. Supports multi-family apartment complexes, commercial shopping centers (Suite / Bay matching), and single-family portfolios for $1.25/door/month.
Flat $1.25/door/month (Pro) • Zero per-minute fees • No credit card required to start trial
01
Built for Multi-Family & Commercial Yardi Operators
Matches callers by Apartment Complex Name + Unit # or Shopping Center / Office Building Name + Suite / Bay #.
02
Salaried On-Site Maintenance Techs + External Contractors
Route daytime repairs to your on-site building engineers or apartment techs (with 1-click closing and zero invoice nagging) and auto-dispatch third-party contractors after hours.
03
Audit-Ready NNN / CAM & Owner Documentation
Every completed job includes call recordings, Before & After photos, Approved Estimate vs. Final Invoice tracking, and a 1-Click PDF Report for owner statements or NNN tenant chargebacks.
Yardi + Call Center vs. Yardi + PropDispatch.ai
| Capability | Yardi + Traditional Answering Service | PropDispatch.ai ($1.25/Door) |
|---|---|---|
| Monthly Cost | $1.50 – $2.50/min call center fees | $1.25/door/month flat (Pro) / $1.75 (Enterprise) |
| Commercial Suite / Bay & Apartment Complex Matching | Manual operator lookup | Automatic Building/Complex Name + Unit/Suite/Bay matching |
| In-House Building Engineers vs. Outside Vendors | Same manual escalation script | 1-Click Close for In-House Staff + Zero-Chase Contractor Invoices |
How Setup & Daily Operations Work
1. Connect Your Yardi Property & Vendor List
Import your properties and vendors via Excel/CSV in 60 seconds—or let our team complete your setup for free.
2. 24/7 First-Ring AI Answering in 30+ Languages
Kathy answers every call on the first ring, captures 1-tap SMS damage photos, and translates non-English requests into English on your dashboard.
3. Export Approved Invoices & PDF Reports Back to Yardi
Download 1-page Owner/CAM PDF Reports and export approved contractor invoices via CSV or API.
Frequently Asked Questions (Yardi Breeze & Voyager)
Does PropDispatch support commercial retail plazas and office buildings on Yardi?
Yes! PropDispatch matches commercial callers by Shopping Center, Plaza, or Office Building name plus Suite, Ste, Bay, or Space number, and preserves that exact commercial label across dispatches and invoices.
Battle-Tested in Real Emergencies
When a Hurricane Hit, PropDispatch Handled Every Emergency.
Real unscripted tenant calls, real SMS damage photos, and real autonomous vendor dispatches from a 500+ unit portfolio during a regional hurricane surge—with zero busy signals and zero mobile apps required.
🚨 P1 Emergency🛠️ Trade: Structural / Tree & Roof
Massive Fallen Tree Punches Hole Through Roof & Interior Ceiling
TENANT SMS PHOTO #1: EXTERIOR
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Massive hurricane-downed tree limbs crushed across the brick home’s roof overhang and patio.
TENANT SMS PHOTO #2: INTERIOR
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Hole punched through the interior ceiling exposing wooden rafters, insulation, and daylight.
TENANT SMS PHOTO #3: WIDE VIEW
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Wide exterior view showing the fallen oak tree across the roof, crushed gutter, and debris.
Autonomous Resolution: When a huge oak tree crashed onto a brick home during the hurricane, Kathy calmly asked follow-up questions to uncover that the tree had punched a hole right through the interior ceiling and damaged the tenant’s belongings—then immediately texted a photo upload link and dispatched emergency crews.
AI Answered
SMS Photo
Vendor Dispatched
Invoiced
Play Real Call Recording (1:04)0:00 / 1:04
* Privacy Note: Company names, tenant names, phone numbers & street addresses are intentionally replaced with a gentle chime (🔔) for privacy.
Full Call Transcript (Unscripted)
[AI Dispatcher — Kathy]:Hi, this is Kathy with 🔔 Redacted for Privacy. For medical or fire emergencies, call 911. Otherwise, please describe your maintenance issue. Por favor, describa su problema de mantenimiento.
[Tenant]:The tree fell on my house.
[AI Dispatcher — Kathy]:Is there any other damage related to the fallen tree?
[Tenant]:Yes, it has put a hole on the inside of the home. And it damaged all my stuff that I had here.
[AI Dispatcher — Kathy]:Please provide your full name.
[Tenant]:🔔 Redacted for Privacy
[AI Dispatcher — Kathy]:I have your number as 🔔 Redacted for Privacy. Is that a good number to text you at?
[Tenant]:Yes.
[AI Dispatcher — Kathy]:Please tell me your full property address and your unit number if you have one.
[Tenant]:🔔 Redacted for Privacy
[AI Dispatcher — Kathy]:Please let me know if there are any pets on the property.
[Tenant]:No. No pets.
[AI Dispatcher — Kathy]:One moment, please... Your ticket is created. Please upload photos using the link I just texted you, and a vendor will be in touch shortly. Thank you. Goodbye.
PMS Integrations & Comparisons
Free Checklists & Property Types
- Emergency vs. Routine Maintenance Checklist
- Section 8 (HQS / NSPIRE) Inspection Checklist
- Vacant Unit Rent-Ready Turnover Checklist
- After-Hours On-Call Schedule Template
- Multi-Family Apartment Complexes
- Commercial Plazas & Office Buildings (Suite/Bay)
- Off-Campus Student Housing & Turn Week
- Airbnb, Vrbo & Vacation Rentals
Popular Maintenance Guides
- Case Study: 1st Choice Properties (2 Platforms → 1)
- Answering Service Cost: $1.25/Door vs. $2/Min Call Centers
- Section 8 (P4), Rent Ready (P5) & HOA Priority Queues
- Multi-Vendor SMS Estimates & Zero-Chase Invoicing
- Case Study: 500+ Unit Hurricane Surge Dispatch
- 24/7 Answering Service ROI Calculator →
- Transparent $1.25/Door Flat Pricing →
Featured US Property Management Markets We Serve 24/7
View All 220+ US Cities →Ready to stop losing sleep?
Join property managers who have eliminated after-hours chaos. Your AI dispatcher is ready in minutes—not months.
✨ Try the full experience: Call (888) 720-7190 ext. 0000 to experience our AI voice, SMS photo uploads, tenant scheduling, and automated invoicing.
Paid customers get a dedicated local phone number (no extensions required).